Help Center
Frequently Asked Questions
Get clear answers about requesting properties, scheduling tours, applying for rentals, and working with Hitts Homes and Properties.
Getting Started
What does Hitts Homes and Properties help with?
Hitts Homes helps clients search for rental homes, homes for sale, property tours, rental applications, and personalized property requests based on budget, location, timeline, and lifestyle needs.
Can I request help finding a property?
Yes. If you do not already have a specific property in mind, you can submit a property request and tell us what you are looking for. Our team will review your preferences and follow up with suitable options.
Do I need to know the exact property before contacting you?
No. You can contact us with general questions, request a property search, or schedule a tour for a specific listing if you already found one you like.
Tours & Showings
How do I request a property tour?
You can request a tour directly from a listing page or from the request tour page. If you start from a listing, the property details may be filled in automatically.
Can I request a virtual tour?
Yes. The tour request form lets you choose between an in-person tour and a virtual tour, depending on your schedule and the property availability.
How soon will someone confirm my tour?
After you submit a request, an agent will review the property details and preferred schedule, then contact you to confirm availability and next steps.
Rental Applications
What information is needed to apply for a rental?
The rental application asks for applicant details, property information, employment and income details, rental history, household information, screening questions, and identity verification documents.
Why do I need to upload identity documents?
Identity documents help the authorized agent verify the applicant during the rental review process. Uploaded documents should only be used for application review and handled by authorized personnel.
Can I apply for a property from the listing page?
Yes. If a rental listing has an Apply Now button, it can take you to the application page with the property details already included.
Buying & Renting
Can Hitts Homes help me buy a home?
Yes. If you are looking to buy, you can request a property, schedule tours, and speak with an agent about availability, location, pricing, and next steps.
Can Hitts Homes help me rent a home?
Yes. Rental clients can browse available listings, request tours, contact the listing agent, and submit applications for properties they are interested in.
Are listing prices and availability always current?
Listings are updated as information becomes available, but pricing, availability, and terms can change. Always confirm details with the agent before making a decision.
Next Step
Ready to move forward?
Tell us what you need, whether you are searching, touring, applying, or simply comparing your options.